Customer Support.
XiTrust >
Our support is one of many reasons
why our customers love MOXIS.
Our support is one of many reasons why our customers love MOXIS.
The right solution. The best support.
We look forward to helping you get your concerns to the right place. Our customer support team will always endeavor to find the right solution for you so that you can continue working with peace of mind.
The XiTrust Service Portal
We have developed an innovative service portal, making it even easier for you to reach our support team. You also have the option of managing your tickets yourself – and we can respond to your concerns more quickly.
Instructions for creating tickets:
1. Click on the following link: XiTrust Service Portal
2. Enter your e-mail address to log in. If you do not yet have an active Jira account, please click on “Register” and confirm your registration by clicking on the “Send link” button.
3. Once you have successfully confirmed your e-mail address, you can complete the registration by entering your details.
4. You can now create your ticket for the following topics: Technical support, Other queries, suggestions for improvement are also possible.
We look forward to helping you!
1. Click on the following link: XiTrust Service Portal
2. Enter your e-mail address to log in. If you do not yet have an active Jira account, please click on “Register” and confirm your registration by clicking on the “Send link” button.
3. Once you have successfully confirmed your e-mail address, you can complete the registration by entering your details.
4. You can now create your ticket for the following topics: Technical support, Other queries, suggestions for improvement are also possible.
We look forward to helping you!
Response times:
We understand how important a proper service is for your business success and therefore commit ourselves to well-defined response times. These cover the processing of error messages as well as providing information on possible troubleshooting and are defined in our Terms & Conditions.
We understand how important a proper service is for your business success and therefore commit ourselves to well-defined response times. These cover the processing of error messages as well as providing information on possible troubleshooting and are defined in our Terms & Conditions.
»As a DACH company, XiTrust is a better fit for us than an American corporation. We need a partner who does not only speak our language, but also understands us!«
Sibylle Nowak
CFO, karriere.at
